Last Updated: February 2026
Welcome to Lone Star Data Ranch. These Terms of Service ("Terms") govern your use of our web hosting, VPS servers, web design, and WordPress management services ("Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our Services.
Your use of our Services is also subject to our Privacy Policy and Acceptable Use Policy, which describe how we collect and use information and outline permitted and prohibited activities when using our Services.
For any questions or concerns, please contact us at [email protected].
Lone Star Data Ranch provides the following Services:
Each Service is subject to the features and limitations specified in the respective service plans. Our Services are not unlimited, and the limitations are clearly stated in each service plan.
You agree to use our Services in compliance with all applicable United States laws. You are prohibited from using our Services to engage in, foster, or promote illegal, abusive, or irresponsible behavior, including but not limited to:
Use of our Services is also governed by our Acceptable Use Policy, which forms part of these Terms and provides additional detail regarding prohibited activities and enforcement.
We reserve the right to terminate your access to the Services at our discretion if you violate these Terms, the Acceptable Use Policy, or any applicable law. While we generally provide warnings before termination, we reserve the right to terminate accounts without prior notice.
We may, at our sole discretion, offer free trials for our Services. We reserve the right to terminate any free trial at any time without notice.
Billing questions or disputes should be directed to [email protected] so we can work to resolve any concerns as quickly as possible.
Our 100% Satisfaction Guarantee reflects our commitment to providing responsive support, quality service, and a positive customer experience. We genuinely want every customer to be satisfied with the service and support they receive. If you ever feel we missed the mark or could have done something better, please let us know so we can work to make it right.
This satisfaction guarantee relates to service quality and support experience. Refund eligibility, if applicable, is limited to the refund and cancellation terms outlined in this agreement and does not imply a full or retroactive refund for Services already rendered.
You must maintain an active and paid account to use our Services. Accounts can be terminated by contacting us via email at [email protected] or through the billing platform. Upon termination, you are responsible for any outstanding fees.
We reserve the right to suspend or terminate Services for non-payment, abuse, violations of these Terms, violations of the Acceptable Use Policy, or activities that negatively impact system stability, security, or other customers. Termination due to violations may result in immediate suspension without refund for the current billing period.
We guarantee 99.9% uptime for our Services on a best-effort basis. We are not responsible for uptime degraded by factors beyond our control. Refunds for downtime will be prorated and will not exceed the monthly charge.
We will make every effort to notify you of scheduled maintenance. However, in the event of significant security concerns, we may perform emergency maintenance without prior notice. All efforts will be made to minimize downtime due to maintenance-related outages.
Lone Star Data Ranch shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, acts of God, power outages, internet service provider failures, data center outages, government actions, labor disputes, or other unforeseen circumstances.
Customers are solely responsible for maintaining independent backups of their websites, data, and content. While Lone Star Data Ranch may offer backup tools or services as part of certain plans, including offsite backups for management clients, such backups are provided as a convenience and are not guaranteed. Customers remain responsible for maintaining their own independent backups.
Upon account termination or cancellation, data associated with the account may be permanently deleted immediately or at any time thereafter without notice. Customers are responsible for retrieving their data prior to cancellation.
While we strive to provide high-quality hosting, management, and development services, we do not guarantee specific business outcomes, search rankings, traffic levels, performance gains, or revenue results. WordPress management, optimization, and design services are provided on a best-effort basis.
Initiating a chargeback for Services that have already been provided may result in immediate suspension or termination of Services. We encourage customers to contact us directly to resolve any billing concerns before pursuing a chargeback.
To the maximum extent permitted by law, Lone Star Data Ranch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruptions, unauthorized access, third-party actions, or any inability to use the Services.
Our Services are provided on an "as is" and "as available" basis. Use of the Services is at your own risk. To the maximum extent permitted by law, the Services are provided without warranties of any kind, whether express or implied.
All content, trademarks, service marks, trade names, logos, and icons are proprietary to Lone Star Data Ranch or its licensors. Unauthorized use may violate copyright, trademark, and other laws.
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state courts located in Hays County, Texas, and you consent to the personal jurisdiction of those courts.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
We may update these Terms from time to time. Changes will be posted on our Terms and Conditions page, and your continued use of the Services after such changes constitutes your acceptance of the new Terms.
